Senior Site Reliability Engineer
Rakuten
Major Japanese technology conglomerate (e-commerce, fintech, mobile). Incentive Platform Department: first SRE for both the Coupon (during its migration to Google Cloud) and Point platforms, now full time on the Point platform (Kubernetes across Rakuten’s private cloud and Google Cloud, behind Azure Front Door).
- Proposed and designed a self-healing Valkey cluster on GCP for the Coupon platform (stateful regional MIGs, Packer golden images, automatic reconciliation when a node fails) to replace manual node management through Ansible playbooks, and presented the design to the team; preceded by Memorystore (Terraform) and self-managed Valkey (Ansible) proofs of concept.
- Run weekly production releases (rehearsal, ArgoCD, Argo Rollouts, Jenkins jobs, post-release monitoring), including releases coordinated with other platform teams; staging then production on-call (PagerDuty) and incident investigations (database replication, cache latency during traffic peaks).
- Reliability: rolled out Istio native sidecars in production (startup and shutdown ordering during rolling restarts), fixed log rotation on Ubuntu servers with Ansible (backup, rollback, commit), proposed a Jenkins safeguard validating TiCDC changefeed operations.
- Designing a new staging environment on an existing GKE Autopilot cluster (ArgoCD ApplicationSets, Kafka, Azure Front Door, cost estimate, architecture diagram).
- Scripted TLS certificate issuance through the DigiCert API and wrote renewal procedures for GKE and private cloud clusters (Vault, Google Secret Manager, ArgoCD), as a first step toward automation ahead of shorter certificate lifetimes.
- Designed an LDAP to Grafana team synchronization (Helm chart, Kubernetes CronJob, ArgoCD, Vault) for least-privilege dashboard access; wrote release runbooks and gave technical presentations to the team.
Stack- Google Cloud (GKE Autopilot, MIG, Memorystore)
- Rakuten private cloud
- Azure Front Door
- Kubernetes
- Istio
- ArgoCD / Argo Rollouts
- Helm
- Terraform
- Packer
- Ansible
- Jenkins
- GitHub Actions
- Valkey
- TiDB / TiCDC
- Kafka
- Cassandra
- Vault
- Grafana
- Prometheus
- OpenSearch
- PagerDuty